As a part of our business process modelling service we provide a necessary basis for raising the level of efficiency and success of businesses and public institutions. Only with clearly defined roles in the process chain and standardized activities at different levels it is possible to achieve competitive advantage in the business segment, or efficiency in the segment of public administration.
Within our strategy development and adjustment support service, we provide a practical application of approaches used by leading global authorities for strategic management (Kaplan&Norton “Mastering the Management System“).
A successful implementation of an information system, as well as the expected effects, first of foremost depend on accurately and well-defined requirements. Our service in developing information system requirements specification is aimed at the application of global standards and referent models (ISO/IEC 12207, 15288, ISO/IEC/IEEE 29148, PMI) in finding adequate link between organizational goals, business processes and ICT.
InfoExpert provides support to the implementation of EIF 2.0 into own interoperability frameworks (Government Interoperability Framework – e-GIF, National Interoperability Framework – NIF) with the development of related process, semantic and technical standards. In cooperation with our partners, along with the implementation of principles and recommendation of EIF 2.0, we also provide the development of generic interoperability architecture, standards for data dictionaries and strategies of public registers.
InfoExpert also offers a comprehensive support to introducing and upgrading ISMS by using the latest revision of the ISO/IEC 27001:2013 standard. The latest revision stresses the identification of risks of information security and essential application of suitable measures. This is the attempt to avoid earlier formalist approach to certification by adopting internal rules and procedures that simply copy the contents of recommended measures (ISO 27002).
InfoExpert offers services of introducing a system approach to the management of software assets and licenses by implementing recommendations from ISO 19770 and the approach which provides harmonization with strategic initiatives and information security, and integration with the overall system for the management of software services.
InfoExpert provides support in the development of quality project proposals according to procedures defined for IPA II financing. This includes the preparation of requirements specifications, tender documents, as well as support for project implementation (applying EU Project Cycle Management – PCM methodology). Parallel with the preparation of project proposals, in cooperation with our partners we provide organization capacity building in EU project management.
In supporting development of e-Government services, focusing on needs of citizens and business, InforExpert primarily focuses on strategic planning, management and automation of business, i.e. management processes, and support for the preparation, management and monitoring of project execution.
While providing e-Business implementation services, InfoExpert focuses on identification of priority needs and establishing a rational scope of implementation of ICT solutions by using strategic management, business process management and development of clear requirements specifications.